This page includes information regarding warranties, return policies, and product liability disclaimers.
Thank you for visiting Moddbox! Moddbox is an operating name and trademark of Hahn Auto Parts Inc and it is our desire to do everything we can to ensure that our premium products will come to you in a timely manner without incident. However, should something happen… we have provided some remedy policies and procedures regarding product liability. These procedures and disclaimers have been designed to help us mange incidents effectively so that we can keep bringing you great products at an affordable price. If you have any questions, please do not hesitate to contact the Moddbox team at [email protected]
Freight costs are billed to the customer with actual freight pricing. Shipping methods will be determined at the time of shipment by Moddbox depending on size and weight of the parcel. In-stock products usually ship the next business day, and the estimated time for third-party products may take up to 5 business days. Backordered product purchases may take longer depending on their availability and you may be required to contact Moddbox for an estimated delivery time. The customer is responsible for all duty, broker fees, tax, or any other fees that may come from the carrier. The cost and delivery time of overseas orders must be pre-arranged with a Moddbox representative.
It is the responsibility of the customer to inspect the shipment for any shortages, damages, overages, or other problems with the shipment within three (3) business days of receipt of shipment. After three (3) days of receipt of shipment, it is mutually understood by both Moddbox and the customer that the entire shipment has been accounted for and accepted into the custody of the customer in a state that is undamaged and satisfactory to the customer.
Moddbox will accept the return of any product that is shipped back to Moddbox within fourteen (14) days from the date the product is received, provided that the product is in a state that is un-installed, un-opened (if non-shipping product packaging was provided), in new/unused condition, and accompanying an RMA number. All returns and cancellations are subject to a restocking fee and shipping costs are not refunded. The restocking fee is 20%. Return shipping must be paid in full by the customer including any applicable broker fees or any other charges pertaining to the return shipping. The funds will be returned to the customer upon the acceptance of the product at the Moddbox warhouse. To obtain an RMA number, email [email protected] and include your name, email, phone number, and your original invoice number and details regarding the item(s) that are being returned. We will do our best to process your return as quickly as possible.
The Moddbox Limited Warranty is applicable for all Moddbox manufactured and Moddbox branded parts and components. Static non-moving parts are guaranteed to fit, perform, and be without physical defect. Moving parts such as fuel pumps, superchargers, etc are covered by a 1-year unlimited mile full replacement warranty. All vehicle components not supplied by Moddbox are not covered by the Moddbox Limited Warranty. All third party brands and products sold by Moddbox are covered by the third party warranty. For more information on third-party brands and their warranty policies, please visit their website.
Moddbox parts and third-party products and components are considered to be aftermarket. Aftermarket parts may not be used in any application that requires the use of Genuine Parts and could thereby void your factory warranty.
The use of Moddbox and third-party parts and components may impact the performance characteristics of other systems of the vehicle. When operating properly, Moddbox and third-party parts and components have the potential to adversely impact other systems of the vehicle. Such damage is the sole responsibility of the consumer and is not covered by this Limited Warranty.
Consumers are solely and completely responsible for evaluating their vehicle to ensure that the vehicle, and each part of that vehicle, is appropriate for any modification to their vehicle. It is the consumer’s sole responsibility to have the performance enhancement parts properly installed on their vehicle along with any modifications necessary for the proper performance of the vehicle. Vehicle damage caused by a consumer’s failure to modify the vehicle properly for use of one or more Moddbox parts and components is not covered by the Moddbox Limited Warranty and is the sole responsibility of the consumer. Any warranty on your Moddbox products may be voided, either in whole or in part, where the vehicle has been damaged due to a consumer’s failure to modify the vehicle properly as necessary for use of Moddbox parts and components.
To the fullest extent allowed by state/province and federal law, Moddbox expressly disclaims the implied warranties of merchantability and of fitness for a particular result, even if a particular result is mentioned herein or elsewhere by a Moddbox representative. Moddbox also expressly disclaims all liability for direct, indirect, special, incidental or consequential damages, including but not limited to, damage or loss of property or equipment, loss of profits or revenue, or cost of purchase or replacement of goods. In no event shall the liability of Moddbox, whether in tort, contract or otherwise, exceed the purchase price of the Moddbox or third-party part or product sold by Moddbox.
Many of the parts in the Moddbox catalog are not designed or tested for crashworthiness or to meet the safety needs of the motoring public. Instead, these parts are designed solely for the purpose of adding power and performance. Moddbox expressly deems its product as only intended for race vehicles on race tracks with engineers supervising the installation and use of the race parts to ensure that the safety needs of the race driver are met. If any Moddbox parts or products are used by the consumer on public roads, it is the consumers responsibility to be in conform to any and all applicable laws, safety standards, regulations or any other restrictions that are in effect in their jurisdiction. Moddbox does not guarantee, claim, or otherwise imply the conformance of its parts and components to the laws, safety standards, or regulations that may be in force.